Our goal at Premium Bathtub Online Shop Dubai is to make sure that the shipping and delivery process is easy, quick, and transparent. All relevant information is provided in our Shipping & Delivery Policy. to make purchasing bathroom fixtures and bathtubs simple and worry-free.

Shipping Policy for Online Bathtub Orders in Dubai

We know that when it comes to luxury bathroom purchases, prompt and secure delivery is crucial. Our logistics network is designed with dependability, security, and speed in mind.

Delivery Areas

We offer shipping services to:

  • All Emirates within the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.
  • Special arrangements can be made for remote areas; additional charges may apply.

Delivery Timeframes

Delivery times vary based on the type of product ordered:

Product TypeEstimated Delivery Time
In-Stock Bathtubs3–5 Business Days
Customized Orders2–4 Weeks
Bathroom Accessories2–4 Business Days

Note: Delivery times may vary during public holidays, sales events, or unforeseen circumstances.

Shipping Fees

  • Dubai Orders: Free standard delivery for orders above AED 500.
  • Other Emirates: A nominal delivery charge applies based on distance and order size.
  • Same-Day Delivery: Available within Dubai for selected in-stock products at an additional fee.

Order Processing Time

  • Orders are processed within 24 hours of payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Methods

  • Standard Delivery – For all bathtub and bathroom fixture orders.
  • White Glove Delivery Service – Includes unpacking, placement, and basic installation (available upon request and at additional charges).
  • Self-Pickup – Available from our Dubai warehouse for select products.

Tracking Your Order

Once your order has been dispatched:

  • A tracking number will be emailed or SMSed to you.
  • Real-time updates can be accessed through our Order Tracking Portal.
  • Our Customer Support team remains available for any assistance needed during the delivery process.

Important Delivery Information

  • Delivery Confirmation: A signature or OTP (one-time password) may be required upon delivery to ensure product security.
  • Unavailability at Delivery: If you are unavailable at the time of delivery, our team will attempt a second delivery. Additional charges may apply for rescheduling.
  • Accessibility Requirements: Kindly ensure that the delivery address can accommodate large items (e.g., door widths, stairways, elevators).

Damaged Goods on Delivery

If you notice any damage upon delivery:

  • Immediately inform the delivery personnel and note it on the delivery receipt.
  • Contact our Customer Support Team within 24 hours with photographic evidence.
  • We will arrange for a replacement or repair based on the inspection.

International Shipping

Currently, we only ship within the UAE. However, for bulk orders or special requests outside the UAE. Please contact our logistics department for customized solutions.

Delivery Delays

While we strive for timely deliveries, certain factors may cause delays:

  • Weather conditions
  • Traffic restrictions
  • Supply chain disruptions
  • Public holidays

In case of any anticipated delay, customers will be proactively informed via email or phone.

Contact Information for Shipping & Delivery

For queries related to shipping and delivery, please reach out:

Shipping Support
📧 Email: bathtubshopdubai@gmail.com
📞 Phone: +971-52-439-8982
🕐 Hours: Monday–Saturday, 9:00 AM–6:00 PM (GST)

Customer-Centric Shipping Approach

At https://bathtub.ae, we prioritize safe, efficient, and hassle-free delivery. Every order is treated with the utmost care to ensure your luxury bathroom items. Reach you in pristine condition, on time, every time.